Open your desktop QB in ADMINISTRATOR MODE! (this is KEY and not mentioned ANYWHERE in the QBO instructions as you are creating/downloading/converting the file!). Here is what I finally figured out, that NONE of the Intuit dialogue boxes or "help" will tell you.ฤก. In the past, this was a rather SIMPLE task! NOT anymore. That said, attempting this yesterday (08/01/18) caused much frustration and ultimately I gave up for the day. It has been months since I needed to get a backup of a client's QBO or convert a client to desktop.
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